OUR STORY
Ten years of pioneering
Enterprise Design on ServiceNow.
From a conviction in 2015 that enterprises can be designed, to a Gartner Magic Quadrant Visionary and three-time TOP 100 Innovator. Here is how we got here — and where we are heading.
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2015
Founded in Cologne.
ins-pi established with a single conviction. Enterprises can be designed. And when they are, everything changes.
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2016
UPM·X ships.
The first Enterprise Architecture suite built natively on ServiceNow, with an extensive metamodel. Enterprise Design starts running on the system of record.
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2017
Designer joins the family.
Real-time diagramming and modeling on ServiceNow as its own product line.
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2019
Freelucy is born.
The simplest way to manage CI relationships in ServiceNow. Drag. Drop. Relationship done. Adoption moves fast.
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2022
TOP 100 Innovator. Top Employer.
Recognition from two directions at once. The practice is working. So is the team behind it.
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2023
ins-pi lands in the Americas.
Miami office opens. Second TOP 100 Innovator award. Growth Champion designation. FT1000 Fastest-Growing Companies.
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2024
YouDesign ships. AI arrives.
The first YouDesign product goes live. AI-era Portfolio Management joins the practice. Third consecutive TOP 100 Innovator. Gartner recognizes us as a Magic Quadrant Visionary.
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2025
Growth Champion. Europe's fastest.
Ranked #11 in category. FT1000 Europe's Fastest Growing Companies. Among the top 5 innovators on the updated Gartner Magic Quadrant.
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May 2026
The YouDesign Enterprise Transformation Suite launches.
Five products. One coherent discipline. Blueprints launches. YouDesign is renamed Models. BPM becomes Processes. UPM·X becomes Command. Freelucy stays Freelucy — and stays free.
Blueprints · NEW YouDesign → Models BPM → Processes UPM·X → Command -
Now
2026 · We are here.
Freelucy is free, forever. Command's Transformation OS hits production. The next decade of Enterprise Design begins.
See where we are today